Location: Capella Resort, Singapore
Year: 2019
Client & Management: The Capella Hotel, Singapore

Support Spa Operations Management/Acting Spa Director: Assisting management in the recruitment of the new Spa Director, Spa Receptionists and Therapists. Basic upgrade of BOH facilities, review of spa menu, launch of Carol Joy London, new spa product line and treatments, staff management and on-site guest relation and communication coaching.